Complaints about the Chief Constable

The Police, Fire and Crime Commissioner is the appropriate authority for all complaints against the Chief Constable of Northamptonshire Police.

For more information or to make a complaint against the Chief Constable of Northamptonshire Police, please contact the Office of the Police, Fire and Crime Commissioner Customer Service Team. You can contact us by:

Phone

01604 888881

Email

customerservice@northantspfcc.gov.uk

Letter

The Office of the Police, Fire and Crime Commissioner

Darby House,

Darby Close,

Park Farm Industrial Estate,

Wellingborough,

NN8 6GS

Once a complaint is submitted, the Customer Service Team will contact you within 2 working days in order to properly understand the complaint and to establish the best way to resolve it. This could include providing the complainant with an explanation, an apology if appropriate or, for more serious matters, it could include investigation and misconduct proceedings.

All complaints about the Chief Constable of Northamptonshire Police are handled in line with Independent Office for Police Conduct Statutory Guidance. A copy of the guidance can be found here.

Reviews

You have the right to request a review of decisions made during the complaints handling process. Details of the right to review, and to whom the review should be sent, will be included in any letters sent to you.