Decision Record 152- Call Recording Contract Extension

DECISION RECORD

Decision Record Number 152

This document records a decision taken by the Police, Fire and Crime Commissioner, together with details of the advice he received prior to taking the decision.

Decision taken:

The PFCC has approved the awarding of a one year contract to Red Box who currently provide the force’s recording platform for call recording (mainly Focused around the Force Control Room. The recording includes Airwave radio channels, APD workstations and Ambient Room Recording and the recording of Cisco endpoints. This extension will allow the contract to form part of the negotiations when the main Datrix/CAE – Network Telephony contract comes up for renewal in 2020.

Details of advice taken: 

Professional operational, financial and legal advice has been sought to ensure the decision best supports frontline operational needs and represents value for money.

Stephen Mold

Police, Fire and Crime Commissioner

07/08/2019

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